Every Tier 1 ocean carrier. Every core ops workflow.
Expedion runs carrier-specific AI agents across the seven largest container lines by TEU. Each carrier has its own portal rules, document formats, and failure modes. We codify those once so your ops team does not have to learn them shipment by shipment.
Tier 1 carriers
Seven carriers cover the majority of global containerised volume. Each has a full operations profile and five task sub-pages covering booking, shipping instructions, bill of lading, documentation, and tracking.
Maersk
Your ops team spends hours every week on Maersk SIs, BL amendments, and tracking queries. Expedion's agents handle the routine. Your senior staff handles the exceptions.
MSC
MSC is the world's largest container carrier, operating a standalone East-West network since the 2M dissolution in January 2025. Expedion's agents handle the routine (Instant Quote bookings, SI submission on myMSC, BL amendments, and tracking) while accounting for Premier Alliance slot exchanges on nine Asia-Europe services.
CMA CGM
Your ops team spends hours every week on CMA CGM SIs, BL amendments, and tracking queries. Expedion's agents handle the routine. Your senior staff handles the exceptions.
Hapag-Lloyd
Your ops team spends hours every week on Hapag-Lloyd SIs, BL amendments, and tracking queries. Expedion's agents handle the routine. Your senior staff handles the exceptions.
ONE
Your ops team spends hours every week on ONE SIs, BL amendments, and tracking queries across Premier Alliance services. Expedion's agents handle the routine. Your senior staff handles the exceptions.
COSCO
Your ops team spends hours every week on COSCO SIs, BL amendments across regional offices, and tracking queries that span Ocean Alliance vessels. Expedion's agents handle the routine. Your senior staff handles the exceptions.
Evergreen
Your ops team spends hours every week on Evergreen SIs through ShipmentLink, BL amendments across country offices, and tracking queries that span Ocean Alliance vessels. Expedion's agents handle the routine. Your senior staff handles the exceptions.
Tier 2 carriers
Mid-size global and regional carriers with significant forwarder workload. Single-page operations profiles; task sub-pages added when Search Console data justifies the depth.
HMM
Your ops team handles HMM shipping instructions through HMM e-Service, bills of lading on the CargoX eBL platform, and tracking that spans Premier Alliance vessels. HMM is a DCSA member with Booking 2.0 and a full Bill of Lading 3.0 set, so a standards-based API path runs across booking, shipping instructions, bill of lading, and tracking, alongside the portal and EDI. Expedion's agents work HMM's actual channels: HMM e-Service, EDI, CargoX, and the DCSA APIs where available. Your senior staff handles the exceptions.
OOCL
Your ops team handles OOCL SIs through My OOCL Center, BL amendments across regional offices, and tracking queries that span Ocean Alliance vessels, with no DCSA API to lean on: OOCL is not a DCSA member. Expedion's agents work OOCL's actual channels, MOC, EDI, FreightSmart, and the IQAX eBL rail on GSBN. Your senior staff handles the exceptions.
PIL
Your ops team handles PIL shipping instructions through PocketPIL, bills of lading on the WaveBL eBL platform, and tracking across PIL's own global network. PIL is a DCSA member that has implemented Track and Trace 2.2, so a standards-based tracking API path runs alongside the portal and EDI, while booking, shipping instructions, and bills of lading run through PocketPIL and PIL EDI. Expedion's agents work PIL's actual channels: PocketPIL, PIL EDI, WaveBL, and the DCSA Track and Trace API. Your senior staff handles the exceptions.
Yang Ming
Your ops team handles Yang Ming shipping instructions through the e-Service portal, AMS filings that moved to the YMJA code in October 2023, and tracking that spans Premier Alliance vessels. Yang Ming is a DCSA member, so a standards-based Track & Trace API path is available alongside the portal and EDI. Expedion's agents work Yang Ming's actual channels: e-Service, EDI, and the DCSA Track & Trace API where available. Your senior staff handles the exceptions.