Scheduling
Our Calendly link is being set up for public launch. In the meantime, email hello@expedion.ai with a preferred day and time window and we will confirm within one business day.
What you will see on the call: a short walk-through of how our agents run inside your existing TMS on a real carrier workflow, and a one-page scoping document we fill out together for the pilot.
What we will ask: your carrier mix (Tier 1 carriers such as Maersk, MSC, CMA CGM, Hapag-Lloyd, ONE, COSCO), your TMS, approximate monthly SI and BL volume, the trade lanes where you run the most work, and the service quality metrics you measure against today. None of this requires preparation — we will walk through it on the call.
What a pilot looks like
Pilots run for two calendar weeks on a defined subset of your workflow — typically one or two of shipping instructions, bill of lading amendments, advance manifest filings, booking amendments, or tracking reconciliation.
Success criteria are written before the pilot starts: accuracy thresholds, cut-off adherence, amendment fee avoidance, turnaround time, and the rollback trigger if any threshold is missed. Your ops team reviews every output during the pilot. The agents do not act autonomously on customer-facing documents until the pilot has concluded and you have signed off on the production scope.
At the end of two weeks, we jointly review against the success criteria. If the pilot passed, we write a scoped production agreement at a fixed monthly fee. If it did not, we step out and leave your ops workflow exactly as we found it.