The manual booking process on Evergreen
Evergreen booking runs through ShipmentLink for contract and tariff bookings and GreenX for instant-quote spot bookings, with the Ocean Alliance Day 10 Product introducing operating-carrier variability across CMA CGM, COSCO, OOCL, and Evergreen tonnage.
- 01
Choose channel by booking type
ShipmentLink (shipmentlink.com) for contract and tariff bookings, schedule search, and amendments. GreenX (greenxtrade.com) for instant-quote spot bookings with the advertised '100% secured space' commitment. DCSA Booking 2.0 Beta API is live via ShipmentLink's Developer Portal for TMS-integrated flows. EDI via INTTRA (e2open) for high-volume automated shipping. Country-office email fallback for IMT-routed Mediterranean bookings.
- 02
Search schedules and retrieve rates
Enter origin/destination port pair, cargo type, and dates. Review available Ocean Alliance services. On ShipmentLink, rates reflect the forwarder's contract or published tariff. On GreenX, rates are spot and instant, with the marketed '100% secured space' commitment attached.
Pain pointGreenX publicly advertises a '100% secured space' product-level commitment but does not publish explicit compensation mechanics for when the space guarantee is not honoured (analogous to Maersk Spot's two-way rollable compensation terms). Treat the GreenX commitment as strong intent without assuming the same compensation structure as Maersk Spot or CMA CGM SpotOn.
- 03
Configure booking details
Enter container type, count, cargo details, DG flag (if applicable), and preferred departure date. DG bookings require a separate DG declaration and are handled on the Evergreen documentation page.
- 04
Evaluate Ocean Alliance vessel allocation
An Evergreen booking may execute on an Evergreen, CMA CGM, COSCO, or OOCL vessel under the Day 10 Product (approximately 390 vessels, 41 weekly service loops, 520+ direct port pairs). Operating carrier is determined by service string rotation; forwarders cannot select which alliance member operates a specific voyage. The booking confirmation specifies the operating carrier. Evergreen's alliance contribution concentrates on Trans-Pacific density (F-class 12,000 TEU series) and Intra-Asia coverage; Kaohsiung is the primary Taiwan hub.
Pain pointAn 'Evergreen booking' may physically sail on a CMA CGM, COSCO, or OOCL ship. Operating carrier affects tracking data source, equipment pool, and terminal handling. This is the same cross-carrier pattern seen in Gemini (Maersk/Hapag-Lloyd) and Premier Alliance (ONE/HMM/Yang Ming).
- 05
Factor Transatlantic capacity, CIX7, and Red Sea routing
Transatlantic: three loops / 18 ships with ONE tonnage under a separate VSA (not Ocean Alliance) reduced in early 2026 to two loops with 14 vessels; weekly allocation from approximately 16,400 TEU to 10,386 TEU. CIX7 Intra-Asia (launched 20 April 2025) is joint with Wan Hai, RCL Feeder, and Bengal Tiger Line; Evergreen contributes 1 of 4 vessels and this is not an Ocean Alliance service. Asia-Europe and Asia-Mediterranean: Ocean Alliance retains Cape of Good Hope routing as of April 2026; two Asia-Red Sea loops in the Day 10 Product remain suspended. CMA CGM's January 2026 partial Suez return (FAL 1, FAL 3, MEX) was CMA CGM-specific; Evergreen has not announced a unilateral Suez return.
- 06
Submit booking and await confirmation
Confirmation includes the operating carrier, vessel and voyage, cut-off dates, and booking reference. On ShipmentLink, contract bookings follow the forwarder's contract-specific confirmation timeline. On GreenX, confirmation is instant with the '100% secured space' commitment attached.
- 07
Handle amendments and cancellations
Amendments and cancellations route through the original booking channel (ShipmentLink, GreenX, INTTRA, or country office). Cancellation and no-show fees are country-specific and sit behind ShipmentLink login — no centralised public tariff portal equivalent to CMA CGM's Rates & Tariffs is published by Evergreen. Route through digital channels where possible; escalate to the local Evergreen office when portal amendments are rejected or the amendment window has closed.
Pain pointWithout a published cancellation/no-show schedule, fees can surface only after the fact via invoice. Confirm cancellation terms with the local Evergreen office before committing to changes on volume-sensitive accounts.
Ocean Alliance Day 10 Product and operating-carrier context
Ocean Alliance members are Evergreen, CMA CGM, COSCO, and OOCL. The alliance was extended to 2032 via an MOU signed on 27 February 2024 in Shanghai. OOCL is a wholly-owned COSCO subsidiary but remains a distinct alliance member with its own SCAC (OOLU), its own customer portal (MyOOCL), and separate IT systems.
The Day 10 Product (launched April 2026) deploys approximately 390 vessels (~5.2 million TEU combined) across 41 weekly service loops covering 520+ direct port pairs. Inside the alliance, the division of labour concentrates Evergreen on Trans-Pacific density (the F-class 12,000 TEU series dominates Trans-Pacific strings) and Intra-Asia coverage; CMA CGM anchors global network breadth; COSCO anchors China-export volume from Shanghai, Ningbo, Shenzhen, and Qingdao.
Transatlantic cooperation. Three loops / 18 ships with ONE tonnage under a separate VSA (not Ocean Alliance membership) was reduced in early 2026 to two loops with 14 vessels; weekly slot allocation cut from approximately 16,400 TEU to 10,386 TEU. Intra-Asia. The CIX7 service (launched 20 April 2025) is joint with Wan Hai, RCL Feeder, and Bengal Tiger Line; Evergreen contributes 1 of 4 vessels. This is NOT an Ocean Alliance service and sits outside the Day 10 Product framework. Forwarders booking Intra-Asia on Evergreen should be aware the underlying tonnage may be from a non-alliance partner.
Schedule reliability. Ocean Alliance at 67.6% in March/April 2026 (Sea-Intelligence GLP #177, ALL arrivals), a modest improvement from 64.0% in January 2026 (GLP #174). March/April 2026 peer context: Gemini 85.0%, MSC standalone 73.4%, Premier Alliance 54.2%. No Evergreen-specific carrier-level reliability figure is published; Sea-Intelligence does not break out Evergreen from the Ocean Alliance aggregate.
Operating carrier identification. An Evergreen booking may execute on an Evergreen, CMA CGM, COSCO, or OOCL vessel. The booking confirmation specifies the operating carrier. Implications: tracking feed source depends on operating carrier, equipment may come from any alliance member's pool, and terminal handling follows the operating carrier's arrangements.
Red Sea routing. Ocean Alliance retains Cape of Good Hope routing on Asia-Europe and Asia-Mediterranean services as of April 2026, adding 10–14 days versus Suez. Two Asia-Red Sea loops in the Day 10 Product remain suspended. CMA CGM's January 2026 partial Suez return (FAL 1, FAL 3, MEX) was a CMA CGM-specific decision on its own loops; Evergreen has not announced a unilateral Suez return.
Section 301 port-call fees: what it means for US-bound Evergreen bookings
Evergreen is Taiwanese (TWSE 2603). The USTR Section 301 Annex I operator fee applies to Chinese-operated and Chinese-owned vessels — Evergreen is NOT subject to Annex I regardless of suspension status.
Annex II is Evergreen's material exposure. Annex II applies to any Chinese-built vessel regardless of operator: the higher of USD 18 per net ton or USD 120 per container discharged at a US port, charged up to 5 times per year per vessel (Year 1 rates).
Orderbook yard split that creates Annex II exposure. 11 LNG dual-fuel 24,000 TEU vessels (6 Hanwha Ocean in Korea + 5 CSSC GSI in China); 14 LNG dual-fuel 14,000 TEU (7 GSI + 7 Samsung Heavy). Approximately 44 vessels ordered from Chinese yards since 2018 per Hellenic Shipping News; this aggregate has not been independently verified against TWSE 2603 material-contract filings.
Timeline. Both Annex I and Annex II fees took effect 14 October 2025. USTR suspended both effective 12:01 EST on 10 November 2025 through 11:59 EST on 9 November 2026. The suspension is general (not carrier-specific); it applies to all affected vessels including Evergreen's Chinese-built tonnage.
Escalation schedule that was in place before the suspension (Annex II). Year 1 USD 18/NT or USD 120/container → Year 2 USD 23/NT or USD 153/container → Year 3 USD 28/NT or USD 186/container → Year 4 USD 33/NT or USD 250/container. The suspension halted accrual at Year 1 rates.
Financial framing. COSCO's 2026 liability was estimated at USD 1.5–2.1 billion (HSBC / Seatrade Maritime) before the suspension. Evergreen's exposure is limited to Annex II on Chinese-built vessels only, which is materially smaller but not zero.
Operational implications if fees resume post-suspension. Evergreen may rotate non-Chinese-built vessels to US-bound strings (from the Korean-yard share of the orderbook and the existing fleet), route Chinese-built tonnage to non-US trades, or leverage Ocean Alliance partner tonnage on US loops. No evidence of systematic reflagging as of April 2026.
China retaliatory maritime laws (September 2025) allow port fees and data-access restrictions on US-linked vessels. Forwarders moving US-origin cargo via China destinations should track this channel as well.
Watchpoint. The 9 November 2026 suspension expiry is the single largest variable for US-bound Evergreen bookings and for any vessel in Evergreen's fleet ordered from Chinese yards. If the suspension extends or lapses without replacement, same-day edits to this section and the overview's Section 301 block are required.
Where Evergreen booking errors happen
Common booking-stage error patterns on Evergreen, drawn from observed operational patterns and adapted to the Day 10 Product, GreenX product opacity, and Section 301 Annex II watchpoint.
Operating carrier surprise
CommonEvergreen booking confirmed on a CMA CGM, COSCO, or OOCL vessel. Forwarder expects Evergreen-operated service. Tracking feed source, equipment pool, and terminal handling differ. Remediation: identify operating carrier from the booking confirmation and adjust tracking integration and operational expectations.
Treating GreenX like Maersk Spot
OccasionalForwarder books GreenX expecting Maersk-Spot-style two-way rollable compensation when the space guarantee is not honoured. GreenX advertises '100% secured space' but does not publish explicit compensation mechanics. Remediation: confirm actual remediation expectations with the local Evergreen office for time-critical cargo rather than assuming a Maersk-equivalent compensation structure.
IMT-routed Mediterranean confusion
OccasionalMediterranean booking placed on ShipmentLink surfaces IMT party identifiers (Italia Marittima S.p.A., Trieste address) on the confirmation. Forwarder assumes this is a routing error. Actually reflects EMC's IMT subsidiary. Remediation: recognise IMT as an active operating subsidiary (100% EMC-owned since 31 January 2024); treat IMT-confirmed bookings as Evergreen Line bookings with regional Mediterranean handling.
Ocean Alliance reliability underestimate
CommonETA committed using Gemini (85.0% March/April 2026) benchmarks. Actual Ocean Alliance reliability is 67.6% (March/April 2026 GLP #177). Wider delay variance. Remediation: calibrate ETAs to the Ocean Alliance baseline and build larger schedule buffers on Evergreen bookings.
Cape routing transit time underestimate
CommonETA based on Suez-era benchmarks for Asia-Europe / Asia-Mediterranean trades. Ocean Alliance retains Cape of Good Hope routing as of April 2026, adding 10–14 days versus Suez. Remediation: default to Cape transit times for affected trades; do not assume CMA CGM's January 2026 FAL 1 / FAL 3 / MEX Suez return has been replicated by Evergreen.
Transatlantic capacity assumption
OccasionalForwarder books Transatlantic Evergreen assuming 2025 sailing frequency (three loops / 18 ships). Early 2026 reduced to two loops with 14 vessels; weekly allocation from approximately 16,400 TEU to 10,386 TEU. Remediation: check current Transatlantic schedule and allocation before committing to weekly cadence assumptions.
CIX7 Intra-Asia operating partner ambiguity
OccasionalForwarder books CIX7 on Evergreen assuming Evergreen-operated tonnage. Evergreen contributes 1 of 4 vessels across the rotation (Wan Hai, RCL Feeder, and Bengal Tiger Line provide the other three). Actual vessel may be a non-Ocean-Alliance partner. Remediation: read booking confirmation for operating carrier; CIX7 is NOT an Ocean Alliance service.
Section 301 post-suspension exposure on Chinese-built tonnage
OccasionalForwarder books US-bound Evergreen cargo for sailings after 9 November 2026 without a contingency for the suspension expiry. If the suspension lapses without replacement and the specific sailing is on Evergreen's Chinese-built tonnage (GSI 24,000 TEU series, GSI 14,000 TEU series, or vessels in the ~44-ship Chinese-yard history since 2018), Annex II fees of USD 18/NT or USD 120/container apply per port call up to 5x per year. Remediation: monitor the 9 November 2026 suspension expiry and treat it as a vessel-level watchpoint for Chinese-built tonnage on any sailing dated after that.
How Expedion agents handle Evergreen bookings
Expedion agents run Evergreen bookings end-to-end across ShipmentLink, GreenX, INTTRA, and country-office channels, with operating-carrier identification, IMT routing detection, Ocean Alliance reliability calibration, and Section 301 watchpoint flagging handled automatically.
Default to ShipmentLink for contract and tariff bookings. Route spot bookings to GreenX where the forwarder has a GreenX account and the origin is in the 80+-country GreenX footprint. Use DCSA Booking 2.0 Beta API via the ShipmentLink Developer Portal for TMS-integrated flows. Fall back to EDI via INTTRA (e2open) for high-volume automated flows. Escalate to country-office email for IMT-routed Mediterranean bookings and regional fallbacks.
Read the booking confirmation to identify whether the vessel is Evergreen, CMA CGM, COSCO, or OOCL. Adjust tracking integration to poll the operating carrier's feed and surface the operating carrier to the reviewer for customs and terminal handling preparation.
Detect IMT party identifiers on Mediterranean booking confirmations (Italia Marittima S.p.A., Trieste party address, LTIU/IMTU container prefixes). Treat IMT-confirmed bookings as active Evergreen Line bookings, not routing errors, and carry the IMT identifier through downstream SI, BL, and invoice handling.
Compare ShipmentLink contract rates against GreenX spot rates where the forwarder has both. Surface the trade-off (price, space guarantee, equipment priority, deferred payment) to the reviewer.
Set ETA commitments against Ocean Alliance's 67.6% March/April 2026 baseline (GLP #177), not industry average or Gemini. Build larger delay buffers on consignee commitments. Flag bookings with tight delivery windows.
Track which Ocean Alliance Asia-Europe and Asia-Mediterranean services remain on Cape of Good Hope routing versus any that return to Suez. Adjust transit time calculations per service. Treat CMA CGM's January 2026 Suez decisions as CMA CGM-specific and not a proxy for Evergreen.
For Intra-Asia CIX7 bookings, surface the non-Ocean-Alliance status and the four-partner rotation (Evergreen, Wan Hai, RCL Feeder, Bengal Tiger Line) so downstream tracking and invoicing handle non-Evergreen-operated legs correctly.
For US-bound bookings, surface the Section 301 suspension status and the 9 November 2026 expiry date at booking time. Flag sailings on Evergreen's Chinese-built tonnage (GSI 24,000 TEU series, GSI 14,000 TEU series) as Annex II-exposed if the suspension lapses. No fees apply during the suspension; forwarders booking sailings after that date should treat the suspension expiry as a contingency.
Route amendments through ShipmentLink, GreenX, INTTRA, or country office as appropriate. Surface any fee-bearing changes to the reviewer before submission. Escalate cancellations to the country office for fee confirmation (no centralised public cancellation fee schedule is published; schedules sit behind ShipmentLink login and vary by geography).
Agent capability availability
*The behaviours above describe the Expedion agent spec for Evergreen. Confirm with your Expedion contact which capabilities are live in production today versus on the near-term build roadmap before relying on any specific item.*
Evergreen GreenX vs Maersk Spot vs CMA CGM SpotOn vs ONE QUOTE
GreenX is a branded instant-quote product with a published space commitment, but its compensation mechanics are not publicly documented. The other three products publish product-level terms on their own product pages. 'Not published' means the product-level commitment is not confirmed in public sources; it is not a claim that the feature is absent.
| Feature | Evergreen GreenX | Maersk Spot | CMA CGM SpotOn | ONE QUOTE |
|---|---|---|---|---|
| Platform | GreenX (greenxtrade.com) | Maersk.com | My CMA CGM | Descartes Kontainers |
| Branded spot product? | Yes | Yes | Yes | Yes |
| Launch context | Powered by BlueX Trade, launched February 2020 | Maersk Spot, 2019 | SpotOn, 2019 | QUOTE via Descartes Kontainers |
| Geographic footprint | 240+ ports, 80+ countries | Per Maersk Spot product page | Per SpotOn product page | Per QUOTE product page |
| Space guarantee | '100% secured space' marketing language | Two-way (booked vessel +/- 3 days from ETD, or compensation) | Priority booking + priority loading | No |
| Compensation mechanics | Not published | Published rollable compensation | Priority with published terms | Not published |
| Equipment guarantee | Priority equipment claimed on platform; product-level terms not published | Per Maersk Spot terms | Priority equipment release | Not published |
| Deferred payment | Yes (described in launch coverage) | Per Maersk Spot terms | Per SpotOn terms | Per QUOTE terms |
| DG eligible | Per GreenX product terms | Per Maersk Spot terms | Per SpotOn terms | No — must use standard contract channels |
| Price validity | Not published in public sources | At booking time, subject to Maersk Spot terms | 24h price lock (72h with Lock My Price) | Rate valid for the specific vessel and schedule selected at quoting time |
TMS compatibility for Evergreen booking
Expedion agents place Evergreen bookings from within your existing TMS. For CargoWise users, agents exchange booking data via the eAdaptor API (XML/SOAP) and route through EDI via INTTRA or the ShipmentLink Developer Portal's DCSA Booking 2.0 Beta API where built. For Magaya, agents use Magaya Connect for forwarder-side data exchange. For GoFreight, agents operate browser-based against ShipmentLink (API roadmap unconfirmed). For Logi-Sys, agents route through EDI via INTTRA. Contract bookings flow through these channels.
GreenX (greenxtrade.com) is Evergreen's spot-rate platform, launched February 2020 and powered by BlueX Trade, covering 240+ ports across 80+ countries. It is portal-native and does not expose instant-quote pricing fields to third-party TMSs. Expedion agents drive the GreenX flow when a spot quote is needed, capturing the "100% secured space" commitment (published compensation mechanics are not confirmed in public sources, unlike Maersk Spot's rollable compensation) and returning the confirmation to the TMS so the booking record lines up with contract channels. Full TMS compatibility details are on the Evergreen overview.
Related pages
Evergreen carrier pages: Overview · Shipping instructions · Bill of lading · Documentation · Tracking & visibility
Booking across carriers: Maersk booking · MSC booking · CMA CGM booking · Hapag-Lloyd booking · ONE booking · COSCO booking
Ocean Alliance context: CMA CGM · COSCO · OOCL — OOCL is a wholly-owned COSCO subsidiary with separate IT systems, SCAC (OOLU), and customer portal (MyOOCL).
Solutions: Booking automation
Glossary: SCAC Code
Frequently asked questions
What is GreenX, and when should my team book through GreenX versus standard ShipmentLink?
GreenX (greenxtrade.com) is Evergreen's digital spot-rate platform, launched February 2020 and powered by BlueX Trade. It covers 240+ ports across 80+ countries with a marketed '100% secured space' commitment, priority equipment, and deferred payment terms. Standard ShipmentLink is for contract and tariff bookings where your negotiated rates and terms apply. Use GreenX when you need an instant quote, a single booking with a loading commitment, or spot capacity outside your contract allocation. Use ShipmentLink for contract-priced volume. Caveat: the contractual compensation mechanism if Evergreen fails to honour the 100% secured space commitment is not confirmed in public sources (unlike Maersk Spot's two-way rollable compensation). Confirm with your Evergreen account manager before relying on GreenX for time-critical cargo.
What happens when my Evergreen booking sails on a CMA CGM, COSCO, or OOCL vessel?
Ocean Alliance vessel sharing means an Evergreen booking may execute on an Evergreen, CMA CGM, COSCO, or OOCL vessel under the Day 10 Product (approximately 390 vessels across 41 weekly service loops covering 520+ direct port pairs, extended to 2032). The operating carrier is determined by the service string rotation; forwarders cannot select which alliance member operates a specific voyage. The booking confirmation specifies the operating carrier. Documentation (SI, BL) still routes through Evergreen under EGLV regardless of the operating ship. Tracking feed source, equipment pool, and terminal handling follow the operating carrier; agents poll the operating carrier's feed where appropriate.
How does Ocean Alliance reliability affect Evergreen booking decisions?
Sea-Intelligence GLP #177 (April 2026, ALL arrivals) reports Ocean Alliance schedule reliability at 67.6%, a modest improvement from 64.0% in January 2026 (GLP #174). March/April 2026 peer context: Gemini Cooperation 85.0%, MSC standalone 73.4%, Premier Alliance 54.2%. Sea-Intelligence does not publish Evergreen-specific carrier-level reliability; the 67.6% is the alliance number. Forwarders should calibrate ETA commitments against that baseline rather than Gemini or MSC benchmarks, build larger schedule buffers on consignee commitments, and use proactive tracking rather than passive milestone polling to catch delays before they cascade into missed connections.
Does Section 301 apply to my US-bound Evergreen booking in 2026?
Not during the current suspension and not via Annex I in any case. USTR suspended both Annex I and Annex II port-call fees from 12:01 EST on 10 November 2025 through 11:59 EST on 9 November 2026, and during that window no fees apply to Evergreen bookings. Even outside the suspension, Evergreen is a Taiwanese operator (TWSE 2603), so the Annex I operator fee does not apply. Evergreen's exposure is indirect, through Annex II on Chinese-built vessels: the higher of USD 18 per net ton or USD 120 per container discharged, charged up to 5 times per year per vessel (Year 1 rates). Whether your specific sailing is on a Chinese-built vessel determines Annex II applicability if fees resume.
How should I think about US-bound Evergreen bookings with sailings after 9 November 2026 on vessels built in Chinese yards?
Treat the 9 November 2026 suspension expiry as a vessel-level watchpoint. If the suspension lapses without replacement and the original Annex II escalation schedule resumes, Year 2 rates of USD 23 per net ton or USD 153 per container apply on the first anniversary, then Year 3 USD 28 / USD 186 and Year 4 USD 33 / USD 250 through April 2028. Evergreen has ordered approximately 44 vessels from Chinese yards since 2018 (Hellenic Shipping News figure, not independently verified against TWSE 2603 filings). The current large-class orderbook splits between Korean (Hanwha Ocean, Samsung Heavy) and Chinese (CSSC GSI) yards: 11 LNG dual-fuel 24,000 TEU vessels (6 Hanwha + 5 GSI) and 14 LNG dual-fuel 14,000 TEU (7 GSI + 7 Samsung Heavy). Operational contingencies if fees resume include rotating non-Chinese-built vessels to US strings, shifting Chinese-built capacity to non-US trades, or leveraging Ocean Alliance partner tonnage on US loops. No evidence of systematic reflagging as of April 2026.
What are Evergreen's booking cancellation and no-show fees?
Country-specific and behind ShipmentLink login. Evergreen does not publish a consolidated cancellation or no-show fee schedule equivalent to CMA CGM's Rates & Tariffs portal. Booking amendments and cancellations route through ShipmentLink, GreenX, INTTRA, or the original booking channel. Fees may surface only after the fact via invoice in the geographies where they apply. Whether fees are waived for volume accounts is not confirmed in public sources. Expedion agents escalate cancellations to the local Evergreen office for fee confirmation before submitting changes.
Has Evergreen's Transatlantic capacity with ONE changed in 2026?
Yes. The Transatlantic VSA between Ocean Alliance and ONE was cut in early 2026 from three loops with 18 ships to two loops with 14 vessels; weekly allocation on the North Europe to US East Coast lane fell from approximately 16,400 TEU to 10,386 TEU. The rest of the Ocean Alliance Day 10 Product network (~390 vessels, 41 weekly loops, 520+ direct port pairs) is unchanged. Forwarders running Transatlantic with Evergreen should expect fewer sailings per week than in 2025 and check the current schedule before committing to weekly cadence assumptions.