The manual SI process on ONE
SI submission on ONE follows a multi-step process through the ONE eCommerce portal at ecomm.one-line.com.
- 01
Retrieve booking confirmation
Extract booking number, vessel/voyage, container allocation, port pair, and cut-off dates from ONE eCommerce or the email booking confirmation. All bookings route under SCAC ONEY regardless of which Premier Alliance member operates the vessel.
- 02
Choose the correct SI channel
ONE eCommerce web portal is the primary channel, supporting split (multiple SIs per booking), combine (one SI for multiple bookings), and template selection for repeat shipment patterns. EDI is available in ANSI, EDIFACT (IFTMIN), and XML formats — ONE is one of the more format-flexible carriers for EDI integration. INTTRA, GT Nexus (Infor Nexus), and CargoSmart remain active as intermediary platforms. API access is available through the developer portal at developers.one-line.com.
Pain pointONE's developer portal documentation is gated behind registration, making API integration planning harder than carriers with publicly documented APIs (Maersk at api.maersk.com, CMA CGM at api-portal.cma-cgm.com, Hapag-Lloyd at api-portal.hlag.com).
- 03
Complete mandatory SI fields
Populate shipper name, address, telephone, and email; consignee and notify party details; port pair matching the booking confirmation; container numbers and seal numbers; number and type of packages; gross weight; cargo description (ICS2 demands explicit accuracy); six-digit HS code minimum for the package breakdown; and document type (Original BL, Sea Waybill, or electronic BL).
Pain pointDocument type is selected at SI stage on ONE (same as Hapag-Lloyd), not at booking stage (MSC model). Forwarders can change between OBL, Sea Waybill, and eBL as long as the SI has not been processed — but this deferred decision can be missed under time pressure, resulting in the wrong document type reaching the carrier.
- 04
Populate ICS2 data for EU-bound cargo
For EU-bound shipments, include ICS2-required fields: accurate cargo description (not FAK or general cargo), six-digit HS code, and Buyer/Seller information for house BLs. ONE supports four filing types: F10 (Straight BL, carrier files complete ENS), F11 (Master BL + House BL, carrier files complete ENS), F12 and F13 (multi-filing, where the forwarder files house-level data independently and ONE submits master BL data). The ENS submission deadline is 24 hours prior to loading.
Pain pointESD surcharge of USD 35/BL applies for carrier-side ENS transmission (in effect since 2018). For F11 filings, the ESD applies based on total document count — not per-BL — so multi-house shipments can accumulate significant cost. Forwarders capable of F12/F13 self-filing may reduce their ESD exposure on the house component.
- 05
Validate cargo description for US-bound shipments
US CBP requires shipping instructions 28 hours before vessel arrival at the first US port (AMS rule). Since 27 September 2025, CBP automatically rejects manifests with vague descriptions such as 'FAK', 'general cargo', or 'consolidated cargo'. Incomplete shipper or consignee information also triggers auto-rejection. ONE files AMS under SCAC ONEY.
- 06
Submit SI and track cut-off
Submit through the chosen channel. SI must be received before the documentation cut-off, which is per-booking and per-port. Late submission on EU-bound cargo risks missing ONE's 24-hour-prior-to-loading ENS deadline, preventing MRN generation and triggering 'No MRN / No Load' — the container will not be loaded without a valid Movement Reference Number.
- 07
Handle amendments
Submit amendments through the same channel as the original SI (eCommerce portal, EDI, or third-party platform). Published fee: Indonesia IDR 400,000/BL post-feeder sailing. US and other regions do not have a consolidated amendment fee schedule. Route through digital channels to preserve the amendment trail and avoid manual processing surcharges.
Where ONE SI errors happen
The most common ONE SI rejection and rework triggers, based on published requirements and operational patterns across freight forwarder ops desks.
ICS2 data missing or generic
CommonCargo description reads 'general cargo' or 'FAK', Buyer/Seller fields left blank, or HS code truncated on EU-bound SI. EU Customs rejects the ENS filing, triggering 'No MRN / No Load' and the container is denied loading. ONE's ENS deadline is 24 hours prior to loading — late corrections leave almost no recovery window.
US CBP auto-rejection
CommonVague cargo descriptions ('FAK', 'general cargo', 'consolidated cargo') or incomplete shipper/consignee information on US-bound SI. CBP has automatically rejected such manifests since 27 September 2025. ONE files AMS under ONEY with a 28-hour-before-arrival deadline.
Legacy container prefix confusion
OccasionalForwarders encountering NYKU, MOLU, or KKLU prefixed containers on ONE bookings attempt to route SI documentation under legacy NYK, MOL, or K Line carrier codes. This causes TMS reconciliation errors and potential customs filing mismatches. All legacy-prefix containers route under ONEY.
VGM/gross weight discrepancy
CommonSI gross weight does not reconcile with the VGM declaration. Mismatch triggers rejection and 'No VGM, No Gate-in' holds at the terminal. The container will not be loaded until the discrepancy is resolved.
ESD cost surprise on F11 filings
OccasionalEntry Summary Declaration Surcharge (ESD) of USD 35/BL is applied based on total document count for F11 filings (one Master BL with multiple House BLs). Forwarders underestimate the cost on multi-house shipments. F12/F13 self-filing may reduce the ESD on the house component for forwarders with the capability.
Late SI on EU-bound cargo
OccasionalSI submitted after ONE's 24-hour-prior-to-loading ENS deadline. The MRN is not generated in time and 'No MRN / No Load' applies — the container is denied loading. ONE began ICS2 ENS submissions on 8 October 2024.
Document type not selected at SI stage
OccasionalSI submitted without explicit BL type selection (Original BL, Sea Waybill, or eBL). The default may not match the shipper's LC requirements or the trade's documentation needs. On ONE, document type is selected at SI stage — unlike MSC where it is irrevocable at booking.
How Expedion agents handle ONE SIs
Expedion agents automate the end-to-end ONE SI workflow, from booking data extraction to carrier acceptance.
Agents default to ONE eCommerce web portal for all bookings. For high-volume forwarders with existing EDIFACT or ANSI message flows, agents fall back to EDI. The channel choice avoids manual processing surcharges and preserves the forwarder's existing integration pattern.
For EU-bound cargo, agents enforce the six-digit HS code minimum, validate cargo descriptions for ICS2 accuracy, and populate Buyer/Seller data for house BLs. Post-submission, agents verify MRN generation status to catch 'No MRN / No Load' blocks before they cascade into missed loadings.
For US-bound shipments, agents validate cargo descriptions and shipper/consignee data against CBP requirements. No FAK, general cargo, or consolidated cargo descriptions since September 2025. AMS 28-hour deadline is tracked per booking.
Agents pull booking data from the forwarder's TMS or booking confirmation email, map it onto ONE's mandatory SI field set, and verify port pairs, container allocations, and cut-off dates against source documents.
When containers carry NYKU, MOLU, or KKLU prefixes from ONE's parent companies, agents auto-map all references to ONEY for SI, BL, and invoice reconciliation without attempting separate legacy-carrier handling.
Agents route amendments through the same channel as the original SI. Pre-cut-off amendments are prioritised. Post-cut-off amendments are surfaced to the forwarder's reviewer with the applicable regional fee (e.g., Indonesia IDR 400,000/BL post-feeder) pre-calculated from ONE's published tariff.
For EU-bound shipments, agents pre-calculate the ESD impact (USD 35/BL) at booking stage and surface the F12/F13 self-filing option where the forwarder has the capability and infrastructure to file house-level data independently.
Agents extract per-booking documentation cut-off times from the booking confirmation and surface deadline warnings before the submission window closes. For EU-bound cargo, the 24-hour ENS deadline is tracked separately.
ONE SI portal and fee details
Key details for ops teams submitting shipping instructions on ONE shipments.
| Detail | Value | Notes |
|---|---|---|
| SI Portal | ONE eCommerce (ecomm.one-line.com) | Primary channel. Split, combine, and template support. |
| EDI Formats | ANSI, EDIFACT (IFTMIN), XML | ONE is one of the more format-flexible carriers for EDI |
| Third-party platforms | INTTRA, GT Nexus (Infor Nexus), CargoSmart | Active as of 2025–2026 |
| API | developers.one-line.com | Documentation gated behind registration |
| ICS2 ENS start date | 8 October 2024 | ONE began ICS2 ENS submissions |
| ICS2 filing types | F10, F11, F12, F13 | F12/F13: forwarder files house-level data independently |
| ESD surcharge | USD 35/BL | Carrier-side ENS transmission, in effect since 2018 |
| ENS deadline | 24 hours prior to loading | 'No MRN / No Load' enforcement |
| AMS deadline (US) | 28 hours before vessel arrival | At first US port. SCAC ONEY, CBSA 919J. |
| US CBP auto-rejection | From 27 September 2025 | Vague descriptions, incomplete party info rejected |
| IMDG enforcement | Amendment 42-24 from 1 November 2025 | DG classification, packaging, and labelling updates |
| HS code minimum | Six digits | Required for package breakdown section |
| Document type selection | At SI stage (not booking stage) | OBL, Sea Waybill, or eBL. Changeable before SI processing. |
| SI amendment (Indonesia) | IDR 400,000/BL | Post-feeder sailing |
| SI amendment (US, other regions) | Not consolidated | No centralised fee schedule published by ONE |
TMS compatibility for ONE SI
Expedion agents submit ONE SIs from within your existing TMS. For CargoWise users, agents exchange data via the eAdaptor and submit through ONE's eCommerce portal or EDI channels. For GoFreight and Magaya, agents use the respective REST and Connect APIs for forwarder-side data exchange, with ONE's DCSA-aligned API handling the carrier-side integration.
Full TMS compatibility details are on the ONE overview page.
Related pages
ONE carrier pages: Overview · Booking · Bill of lading · Documentation · Tracking & visibility
SI across carriers: Maersk shipping instructions · MSC shipping instructions · CMA CGM shipping instructions · Hapag-Lloyd shipping instructions · COSCO shipping instructions · Evergreen shipping instructions
Solutions: SI automation
Glossary: Shipping Instruction · HS Code · ICS2
Frequently asked questions
What channels does ONE accept for SI submission?
ONE accepts SIs through five channel types: the ONE eCommerce web portal at ecomm.one-line.com (primary, supports split/combine/templates), EDI in ANSI, EDIFACT (IFTMIN), and XML formats, INTTRA and GT Nexus (Infor Nexus) and CargoSmart as intermediary platforms, and API through the developer portal at developers.one-line.com. ONE is one of the more format-flexible carriers for EDI integration, accepting three distinct EDI standards.
What ICS2 filing types does ONE support?
ONE supports four ICS2 filing types: F10 (Straight BL, carrier files complete ENS including Buyer/Seller), F11 (Master BL + House BL + Buyer/Seller, carrier files complete ENS), and F12/F13 (multi-filing, where the forwarder or shipper files house-level data independently and ONE submits master BL data). ONE began ICS2 ENS submissions on 8 October 2024. The ENS deadline is 24 hours prior to loading.
What is the Entry Summary Declaration Surcharge (ESD)?
ONE charges an ESD of USD 35 per BL for carrier-side ICS2 ENS transmission on all EU-bound shipments. The surcharge has been in effect since 2018. For F11 filings (one Master BL with one or more House BLs), the ESD applies based on the total count of documents. Forwarders using F12/F13 multi-filing file their own house-level data and may reduce their ESD exposure on the house component.
What is ONE's 'No MRN / No Load' rule?
ONE enforces 'No MRN / No Load' on all EU-bound cargo since commencing ICS2 ENS submissions on 8 October 2024. Without a valid Movement Reference Number (MRN) from EU Customs, ONE will not load the container. The ENS must be submitted at least 24 hours prior to loading. Incomplete ICS2 filings — missing cargo description accuracy, HS codes, or Buyer/Seller data — will fail to generate a valid MRN.
Can I change the BL type after SI submission on ONE?
ONE's SI submission process selects the document type (Original BL, Sea Waybill, or eBL) at SI stage, not at booking stage. This matches Hapag-Lloyd's model and differs from MSC's irrevocable-at-booking approach. Forwarders can change between document types by resubmitting through the eCommerce portal as long as the SI has not been processed by ONE's documentation team.
What are ONE's SI amendment fees?
ONE's SI amendment fees are fragmented across regional tariff portals. The confirmed published fee is Indonesia IDR 400,000/BL for amendments after feeder vessel sailing. US and other regional amendment fee amounts are not consolidated in a single published schedule. Regional tariff pages at us.one-line.com and eua.one-line.com contain surcharge listings, but a comprehensive amendment fee table comparable to Maersk's or Hapag-Lloyd's is not published centrally.
Is INTTRA still available for ONE SI submission?
Yes. ONE lists INTTRA alongside GT Nexus (Infor Nexus) and CargoSmart as active third-party SI submission platforms as of 2025–2026. Forwarders with existing INTTRA integrations can continue using this channel for ONE SI submission. ONE also accepts EDI directly in ANSI, EDIFACT, and XML formats for forwarders who prefer direct carrier integration over third-party platforms.